Help

Support

Need help with your account, want to appeal a restriction, report a problem, or ask about your data? Reach us at:

What we can help with

• Trouble signing in, verifying your number, or using the app.
• Questions about a match restriction on your account, or an appeal.
• Reporting a bug, crash, or call-quality issue.
• Requesting a copy of your data, a correction, or account deletion — see delete your account.
• General feedback or questions about how Lungdei works.

Before you email us

• For urgent safety concerns about someone you were just on a call with, use Report (and Block, if you want) right on the call screen first — that's the fastest way to get it looked at.
• Include your phone number (with country code) if your question is about your account, so we can find it — we don't collect an email address in the app, so this is how we verify who you are.

See also our Terms of Use, Privacy Policy, and Community Guidelines.